Refund Policy
We strive to provide high-quality products. Due to the nature of our personal care products, we generally do not accept returns. However, certain situations may warrant a refund.
1. Non-Returnable Items
- Change of mind
- Product not meeting personal expectations
- Incorrect product ordered
2. Eligible for Refund
- Damaged or defective products (report within 2 days with unboxing video evidence).
- Incorrect product shipped (report within 2 days with unboxing video and photographic evidence).
- Order cancellation before shipment.
3. Refund Process
- Order number
- Reason for refund request.
- Unboxing video and Photographic evidence of damage, defect, or incorrect product (if applicable).
- If a refund is approved, it will be processed within [4] business days and credited to your original payment method. Please note that it may take some time for the refund to appear in your account, depending on your bank or payment processor.
4.Security Considerations
- All refund requests are handled securely and confidentially
- We will never ask for your sensitive financial information (such as your full credit card number) via email or phone. All refunds will be processed through secure payment gateways.
5.Changes to this Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page.
6.Contact Us
7.Governing Law
These policies shall be governed by and construed in accordance with the laws of India.
By placing an order with Parampara Herbals, you acknowledge that you have read and agree to this Refund Policy.